Shipping & Returns
Please allow 2-5 working days from receipt of your order. Items that are not available in stock can take up to 14 weeks for delivery. Freight costs from our warehouse to your site are chargeable and based on New Zealand commercial freight rates. Refund / Credit
3sixty2 isn’t available internationally yet. For export enquires, please email Alice at firstname.lastname@example.org as we have a export agent that can move product to your destination.
Where we have sent the goods in error, you have received an incorrect product or the goods are damaged, we will provide you with a full refund/ credit for the amount of the goods. The payment will be processed using the original method of payment, unless otherwise requested. Postage and delivery costs are non-refundable for all returns, unless goods are damaged in transit.
In the case you place an order for product that subsequently becomes unavailable, the remainder of your order will proceed, and the stock that goes on to back order will be delivered on a subsequent delivery docket.